Transparency Portal

BASIC INFORMATION ON DATA PROTECTION

Responsible: Barcelona de Serveis Municipals, SA (B:SM)

Purpose: To record, manage and, where appropriate, respond to the opinions and suggestions made to BSM through the forms on the website.

Rights: Access, rectify and delete personal data, as well as other rights, as set out in the additional information.

Additional information: You can consult the additional and detailed information on the data protection policy applicable to this treatment at the following link.

• The reproduction, distribution and public communication of the work is allowed and, in addition, the transformation to make derivative works for everyone and without any time limitation, as long as it does not contradict the license or notice that a work may have, which is the one that prevails. 
• The name of the author or the rights holder must always be cited: CBSA. 
• The reuse of works protected by intellectual property rights can be formalized through the use of open diffusion licenses such as Creative Commons, which assign certain rights to exploit the works. In the contents where this type of license is applied, reuse is allowed under the conditions established. 
• It is strictly forbidden to distribute, copy, modify or send the code of the pages, unless there is express and written authorization from CBSA. 
• CBSA is a legally registered trademark and any use or reproduction without CBSA's prior written authorization is strictly prohibited. 
• The user undertakes to use this service without engaging in activities that may be considered illicit or illegal, that infringe the rights of CBSA or third parties or that may violate current regulations. CBSA will not be responsible for the use by third parties of the information contained on the web, if the prescriptions and warnings established for certain documents and applications must be followed. 
• The reusing agent is subject to the applicable regulations regarding the reusing of public sector information, which includes what is described in articles 16 and 17 of Law 19/2014, on transparency, access to public information and good governance, as well as the sanctioning regime provided for in article 11 of Law 37/2007, on reuse of public sector information. 

• CBSA strictly complies with current regulations on the protection of personal data and adopts the legally required measures to protect your personal data, and preserve privacy and confidentiality. 

   

• Your communications are made in a secure environment (the icon of a closed padlock is on the website URL) with the aim of guaranteeing, as far as possible, the confidentiality of the information and privacy. This environment enables the encryption of information transmitted between CBSA users. 

   

• CBSA is responsible for the data collected on its forms. If you act on behalf of a local body or any other body as a data controller, you must indicate the person in charge. 

   

• Detailed information on data processing must be included in the same form (the purpose of the processing, transfer to third parties, retention period, etc.). 

   

• You have at your disposal the mailbox of the data protection delegate protecciodades@bsmsa.cat who will resolve any query or complaint about your privacy.

   

• Although this way you will get the appropriate answer, you can submit, if you consider it appropriate, the corresponding claim on the website of the Autoridad Catalana de Protección of Data (APDCAT). 

   

• The data, when they are no longer necessary for the purpose that motivated the collection, will be preserved following the CBSA document and archive management instructions. 

   

• You can exercise your rights of access, rectification, deletion, opposition and limitation of the processing of your data at protecciodades@bsmsa.caty in person or by post at the CBSA General Registry. 

• CBSA does not guarantee that the website and the server are free of viruses and is not responsible for possible damages or losses arising from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated for reasons beyond CBSA's control, of delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloading of the Internet system or other electronic systems, nor of damages that may be caused by third parties through illegitimate intrusions beyond CBSA's control. 

  
   

• The administrative information provided through this website does not replace the legal publication of the laws, general provisions and acts that must be formally published in the official newspapers, the edition of which is the only authentic instrument of authenticity and content. 

  
   

• CBSA will not be responsible for information that may be obtained through links or that comes from third party sources. 

  
   

• CBSA does not guarantee the availability and continuity of the operation of the website and its services. When it is reasonably possible, you will be warned in advance of interruptions in the operation of the same and its services. 

  
   

• In order to improve the performance of the website, CBSA reserves the right to unilaterally modify, at any time and without prior notice, the presentation, configuration and contents of the website, as well as the offer of services and the conditions and technical specifications of use. However, it reserves the right to modify these terms of use or any other particular condition at any time. 

• CBSA does not guarantee the continued dissemination of reusable documents, either in content or form, nor does it assume responsibility for any errors or omissions contained therein. 
• The possible conflicts related to this website will be governed exclusively by the law of the Spanish State and the Autonomous Community of Catalonia and the Courts of Barcelona will be the only competent ones. Any user of the website, regardless of the territorial jurisdiction from which he accesses, accepts compliance with this clause and expressly waives any other forum that may apply. 

Law 19/2014, of December 29, on transparency, access to public information and good governance.  

Article 45 of Law 19/2014 repealed by repealing provision of the< a href="https://portaljuridic.gencat.cat/eli/es-ct/dl/2017/02/14/1">Decree Law 1/2017, of February 14, which creates and regulates the Registry of Interest Groups of Catalonia.  

Decree 8/2021, of February 9 , on transparency and the right of access to public information.  

Decree 111/2017, of July 18, whereby approves the Regulation of the Commission for Guaranteeing the Right of Access to Public Information.  

Directive 2003/98/ CE of the European Parliament and the Council of 17 November 2003 relating to the reuse of public sector information (amended by Directive 2013/37/EU), consolidated version.  

Directive (EU) 2016 /2102 of the Parliament and the Council, of 26 October 2016, on the accessibility of websites and applications for mobile devices of public sector bodies. 

Directive (EU) 2019/1024 of the European Parliament and the Council of 20 June 2019 regarding open data and the reuse of public sector information.